FAQs

What is laser printer toner?

Two major components make up the laser printing process: the printer toner and the drum. The drum is electrostatically charged in the areas where the toner will be attracted. The positively charged printer toner consists of black, powdery particles. Because the drum is negatively charged, the toner is attracted to it. The drum then transfers the toner to the page.

Printer toner contains specially formulated wax that is able to melt and dry quickly. Once the toner is transferred to the paper, the fuser applies heat and pressure to the paper to make the image permanent.
Printer toner is commonly used in laser printers and copiers, as well as some fax machines. Inkjet printers, on the other hand, use liquid ink rather than toner.

What does the fuser in the laser printer do?

The fuser is used to melt the toner onto the paper to create a permanent image. The fuser system is composed of the hot-roll and the back-up roller. Once the toner is transferred to the paper, heat and pressure are applied by the fuser to create the permanent image. The fuser is what makes the paper warm when it comes from a laser printer.

Will I get the same number of printed pages from an ECOPRINT Remanufactured Toner Cartridge as an OEM?

You will get at least the same number of printed pages from ECOPRINT Remanufactured Toner Cartridges as you will get from an OEM cartridge.LSA documentCustomers often worry about the yield of their cartridges. They often mistakenly try to track yield by time. The amount of time it takes for a cartridge to go empty is a bad indicator of yield. The cited yield for ink and toner cartridges is given at 5% coverage. This is usually not a lot of print on a page. Typically only a short memo is at 5% coverage. If you are printing letters, using legal size paper, printing photos, web pages or doing any kind of graphics your coverage will vary greatly. This will cause the yield to drop greatly.

There are two ways to properly check for yield. First is to utilize any page count your printer has. Refer the user's manual for instructions. The other way is to count reams or boxes of paper you have used with each cartridge. Both of these methods will tell you how many pages per cartridge you are using.

Both methods give you a raw number. You should also take into account your typical print coverage. If you only do memos then you should reach the manufacturer's stated yield specifications. If you write full page letters or print graphics your yield will be considerably less. When printing text and full page graphics a 4000 page yield cartridge will run out of toner in around 800 pages.

Will using ECOPRINT Remanufactured Toner Cartridges void my warranty?

Major printer manufacturers sell printers at or below cost. They make their profits from selling the cartridges. Formerly, once you bought your expensive new printer you had no choice but to buy one of their cartridges after yours ran dry. By using compatibles you are cutting into their primary source of profit. Because of this, they will threaten to void your warranty if you use compatible cartridges. They are simply trying to protect their own interests anyway they can. It is however strictly ILLEGAL for them to do so. They CANNOT VOID YOUR WARRANTY simply for using compatible cartridges. There is no reason that you should not use compatible cartridges. They work and will save YOU money. Following pressure from the European Union and American fair trade laws, the OEM’s are not allowed to void your printer warranty for using compatible or remanufactured toner or ink cartridges. HP have this information on their website which is quite clear (please see below).

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl03766

HP Support document

I've tried recycled toner cartridges before and they didn't work! So what's changed?

Two things: The industry and the standards have changed in a big way. Let us explain.
At only eleven years old, the toner cartridge recycling industry is now the fastest growing industry in the world. Hewlett Packard recently estimated that 40-45 percent of all toner cartridges on the market today are being recycled, and that by the year 2010 two-thirds of all new toner cartridges used will be recycled!
If recycled toner cartridges didn't work, why would so many people be using them? Especially those that like to spend money! This industry is growing for some very good reasons. Here's why.
Back when recycling toner cartridges started, a lot of people were eager to make a fast buck. They saw an opportunity and used it. Unfortunately, with little or no technical ability or training, they make a poor quality product that caused a lot of problems.

Add to that the fact that Canon owned the patent on the technology and the cartridge components as well. This meant if recyclers needed to replace parts, the only ones available were inferior, or the cartridges had to be jury-rigged.

But in the past eleven years, patents and contracts have expired, and some of the companies that were previously restricted from selling recyclers important aftermarket parts now can, and do. In fact, some of those companies have made even better aftermarket parts than the OEM.

In addition to that, recyclers have had to do a lot of experimenting and have developed new techniques for making these cartridges better. What does this mean for you? Simple, We as recyclers now have more ways to bring you a better quality toner cartridge than in the past years. If you haven't tried recycled cartridges lately, or if you have tried poor quality recycled cartridges, you should try a branded one.

My laser printer runs just fine, and I've never had a reason to try something else. Why shouldn't I continue to use new cartridges?

There's a saying, "If it can’t break don't fix it."
But what if you could make it better? If you never try something different, how do you know that what you have is the best?

Our customers tried something different, and these are the results:

  • Many of our customers tell us they get many more copies from each cartridge.
  • Many more of our customers tell us our cartridge prints better than their new cartridge ever did and won't put any other back in their printer.
    Try it. You just might agree!

Are recycled toner cartridges really environmentally sound?

In 1989, 40,000 tons on non-biodegradable plastics were thrown into our landfills. Every year since, that amount has grown even larger. Each cartridge equals .5 quarts of oil and is made up off our pounds of non-biodegradable parts that will pollute the environment forever.

Every time you use a recycled laser toner cartridge, you help reduce the amount of plastic trash thrown into our landfills.

If my printer salesman / engineer said I shouldn't use a recycled product, shouldn't I listen to him?

Printer salesmen are just that. Printer salesmen. That's what they specialize in. Sometimes they have a sideline--selling new toner cartridges. It's long-term, reliable business that he doesn't have to do anything to get. Of course, he's going to tell you to buy them new! Somebody should tell him what he's doing to our overflowing landfills and your pocketbook, not to mention adding to our unbalanced foreign trade deficit!
Printer technicians are in a good position to see many cartridges from many companies, both recycled and new. They can see what works, and what doesn't.

Any technician who is knowledgeable will tell you that even new cartridges can cause print problems and headaches.

Can a recycled toner cartridge damage my printer?

A toner cartridge that has been properly recycled cannot cause damage of any kind to your laser printer. It is important to find a cartridge remanufacturer that is experienced in the proper methods of recycling.
Toner cartridges are high-tech equipment and your remanufacturer must know what he is doing. Be an informed customer. Ask specific questions about the products your remanufacturer uses, replaces and his methods

Does the manufacturer recommend a recycled cartridge?

No, they don't recommend it. But you know what the funny thing is? They do it themselves. Apple recently signed a contract with a recycler in Texas. They want you to think they are doing it themselves, but they're not. Hewlett Packard is looking for a sit in Europe to build a recycling plant. 
The fact is, everybody recycles. Hewlett Packard, Xerox, everybody. There is more profit for these companies in a new cartridge, so they push them.

How green is the ECOPRINT Cartridge operation?

Our belief is that the greenest way to operate a printing operation is to reuse wherever possible. So we reuse all the toner boxes and inkjet cartridges we can - we'll only reject them if they are too badly damaged or worn to work properly. And we clean and refill them at our own premises, locally - so they're not trucked hundreds of miles for treatment. We also encourage customers to reuse the small amount of packaging we use; and when we deliver, we like to collect your empties at the same time.

Why is consumer choice important in printer supplies?

  • Printer manufacturers have a stranglehold on the printer supplies industry (less than 20 percent of cartridges purchased in 2001 were compatible or remanufactured, according to Lyra Research). This means that consumer choice is severely limited. Remanufactured cartridges provide good value to consumers, as they are often up to 25 percent cheaper than new cartridges.
  • No car manufacturer would be allowed to require consumers to buy its own brand of gasoline. Consumers deserve a choice, and third-party suppliers and remanufacturers provide that option.

Additionally, all ECOPRINT Cartridge Toners & Parts are sourced from International Manufacturers who have got heir own patents for this.

ECOPRINT Technologies is very clear in its policy of not violating any laws or patents of any OEM.
We do not compete with the OEM’s. We co-exist with the OEM’s. We even promote their printers with our clients.

ECOPRINT Technologies services that part of the market, which is price-conscious and wants to use high quality OEM printers but cannot afford the recurring consumable cost.

Misconception about Remanufacturing

Remanufacturers just replace the Toner in the Cartridges

Single re-use remanufacturers (so called refillers and ‘drill and fill’ merchants) are cheating you and the environment. Professional remanufacturers replace every worn or damaged component in the cartridges. Imaging Drums (OPC Drums) should be cleaned, tested and replaced. The OPC Drum is the most expensive part of many toner cartridges, but is critical for the quality performance of your cartridge. drums,. Microchips must also be replaced to restore the full functionality and compatibility of the cartridge .

Third Party Toner is not as good as the OEM’s

Since the advent of Chemical Toner about 7 years ago almost all of the major OEM’s are shipping printer cartridges using this new technology. About 18 months ago, this toner became available for the Remanufacturers and I would say that the quality of both colour and greyscale achieved by the Remanufacturers is equivalent to the quality that the OEM’s achieve.

Remanufacturers reuse Toner in their cartridges

Ha!, if they did then none of the cartridges would work. Toner becomes contaminated during the printing process by paper dust and electrical charges rendering it unusable. Every different Manufacturers cartridge model also requires different toner formulation. Combining contaminated toners would compound problems.

Defective Toner cartridges damage printers

Toner Cartridges are largely self contained and make limited contact with the rest of the printer. The worst that can happen is that toner from a failed cartridge must be removed from the printer. All cartridges deposit some toner inside the printer, and many of the new printers have a waste toner box to collect this. Properly remanufactured cartridges do not damage printers or create more wear than cartridges that are properly assembled by or for printer makers. Removing toner deposits is often part of routine maintenance for the printer.

Empty Cartridges returned to HP, Canon, Lexmark et al are Reused

Only about 20% of cartridges are ever re-used. Independent cartridge remanufacturers recover more empty cartridges than all the OEM’s put together. A recent Info trends report which you can see here said that: The OEM’s own program to collect empties generally results in them being broken down into their constituent parts and then the base materials recycled 3rd party remanufacturers will almost always re-use the cartridges that they collect following inspection and cleaning.

(Some portions of the article have been taken from different articles available on the internet.)